This is to introduce Jonah Smith
Jonah’s qualifications include:

• HP CSA (Certified Systems Administrator) – Converged Infrastructure Administration
• HP APS (Accredited Platform Specialist) – Servicing HP ProLiant ML/DL/SL Servers
• HP APS (Accredited Platform Specialist) – Servicing HP Desktops, Workstations, and Notebooks
• HP APP (Accredited Presales Professional) – Planning and Designing HP SMB Solutions
• HP ASP (Accredited Sales Professional) – HP Enterprise Solutions
• HP ProLiant ML/DL/SL Servers Service Qualification
• HP Desktops, Workstations, and Notebooks Service Qualification
• HP Desktop, Workstation & Notebook Tools and Diagnostics
• TAFE Certificate IV – Information Technology – Technical Support
• TAFE Certificate IV – Information Technology – Website Design
• TAFE Certificate IV – Information Technology – Client Support

• StorageCraft – ShadowProtect and ImageManager Product Training and Disaster Recovery
• HP Product Training – Diamond Level
• Microsoft Partner Network Licensing Overview Assessment
• Microsoft Partner Network Sales and Marketing Competency Assessment for Desktop Small and Midmarket Business
• Microsoft Partner Network Sales and Marketing Competency Assessment for Server Platform
• Microsoft Partner Network Sales and Marketing Assessment for the Small Business Specialist Community (SBSC)
• Microsoft Partner Network Sales and Marketing Competency Assessment for Virtualization
• Microsoft Partner Network Sales and Marketing Competency Assessment for Systems Management
  

His areas of experience and expertise include:

• Implementing, supporting and managing Server Virtualisation and Microsoft server environments including Microsoft Exchange and Microsoft Sharepoint
• Continuous image based backup installation and support using StorageCraft ShadowProtect and ImageManager
• Knowledge and understanding of Cloud Computing
• High level skills in Windows operating systems (Windows 98, Windows 2000, Windows XP, Windows Vista, Windows 7)
• All Internet related matters
• Network design and Implementation including troubleshooting (Cabled and Wireless networks)
• Hardware troubleshooting and repair including remote support
• Commercial website design
• High level skills in MS Office applications (Word, Excel, Access, Publisher, PowerPoint)
• High level skills in Adobe applications (Acrobat, PhotoShop, Dreamweaver, Fireworks, Flash)
• Highly skilled in multimedia interactive equipment (SmartBoards, Projectors and Touch Screen)
• Managing help desk and warranty (HP Warranty, ASI Warranty, etc)

Jonah is continuing his formal education, Currently working towards MCITP Server 2008 Administrator, contributing to his existing levels of technical expertise. His methodical approach to problems ensures that his diagnosis skills are very mature.

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